What’s interesting about these two queries is the way their answers are connected. The answer to the first question is, “Absolutely.” If you watch a comedy that forgoes contrived laughter, you will unconsciously (or maybe even consciously) take it more seriously. Jokes will be interpreted as meaner, weirder, and deeper than however they were originally written. When Liz Lemon says something on 30 Rock that isn’t funny, there’s always the paradoxical possibility that this was intentional; perhaps Tina Fey is commenting on the inanity of the “sitcom joke construct” and purposefully interjecting a joke that failed, thereby making the failure of her joke the part that’s supposed to be funny. The Office and Curb Your Enthusiasm deliver “the humor of humiliation” without contextual cues, so the events can be absorbed as hilarious in the present and cleverly tragic in the retrospective future. These are things we all immediately understand the moment we start watching a TV comedy without a laugh track: The product is multidimensional. We can decide what parts are funny; in fact, the program can even be enjoyed if none of the parts are funny, assuming the writing is propulsive or unusual (this was the case with Aaron Sorkin’s Sports Night, an ABC satire that debuted with a laugh track but slowly eliminated the chuckles over its two-year run). We all take laughless sitcoms more seriously because they seem to take us more seriously. They imply that we will know (and can actively decide) what is (or isn’t) funny.
Which directs us to the answer of question two.
The reason a handful of very popular sitcoms still use canned laughter—and the reason why veteran network leaders always want to use laugh tracks, even though doing so immediately ghettoizes their programming—is due to a specific assumption about human nature. The assumption is this: Normal people don’t have enough confidence to know what they think is funny. And this, sadly, is true. But it’s not their fault.
2c Friends (at least during the early stages of its ten-season run) was taped in front of a live studio audience. This, of course, does not make its laughter (deserved or undeserved) any less fake: Studio audiences are prompted to laugh at everything, want to laugh at everything, and are mechanically fixed (“sweetened”) whenever they fail to perform at optimal levels of outward hilarity assessment. Friends had a laugh track the same way The Flintstones had a laugh track— it’s just that the prefab laughs you heard on Friends were being manufactured on location, in real time. For anyone watching at home, there was no difference.
Now, the best episodes of Friends were funny. The worst episodes were insulting to baboons. But the vast majority fall somewhere in between. Here is an example of a Friends script from season two; this episode was titled “The One Where Old Yeller Dies” and takes place when the series was still a conventional sitcom (as opposed to more of a serial comedy, which started during season three). The mention of a character named “Richard” refers to Tom Selleck, who played Monica’s boyfriend for much of that season. This is the first scene following the opening credits …
[Scene: Inside Monica and Rachel’s apartment. Richard
is on the balcony smoking and Monica is on the phone.]
MONICA: Hey, have you guys eaten, because uh, Richard and I just finished and we’ve got leftovers … Chicken and potatoes … What am I wearing? … Actually, nothing but rubber gloves.
[Chandler and Joey come sprinting into the apartment
from across the hall.]
JOEY: Ya know, one of these times you’re gonna really be naked and we’re not gonna come over.
MONICA: Alright, I’ve got a leg, three breasts and a wing.
CHANDLER: Well, how do you find clothes that fit?
JOEY: Oh, hey, Monica, we’ve got a question.
MONICA: Alright, for the bizillionth time—yes, I see other women in the shower at the gym, and no, I don’t look.
JOEY: No, not that one. We’re trying to figure out who to bring to the Knicks game tonight. We have an extra ticket.
The degree to which you find this passage funny is directly proportional to (a) how familiar you are with this show and (b) how much you recall liking it. Like almost all successful TV ensembles, the plots on Friends weren’t a fraction as important as the characters and who played them—especially as the seasons wore on, the humor came from our familiarity with these characters’ archetypes. People who liked Friends literally liked the friends. Audiences watched the show because they felt like they had a relationship with the cast. The stories were mostly extraneous. But there still had to be a story somewhere. There still had to be something for these people to do, so the show adopted a structure. This is the structure of the previous scene, minus the dialogue:
[Scene: Inside Monica and Rachel’s apartment. Richard
is on the balcony smoking and Monica is on the phone.]
MONICA: STATIC INTRO, PLUS JOKE
(small laugh)
[MOMENT OF PHYSICAL COMEDY]
(exaggerated laugh)
JOEY: JOKE BASED IN PREEXISTING KNOWLEDGE OF CHARACTER’S PERSONA
(laugh)
MONICA: SETUP
CHANDLER: OLD-TIMEY JOKE
(laugh)
JOEY: MINOR PLOT POINT
MONICA: UNRELATED JOKE
(laugh)
JOEY: BEGINNING OF STORY ARC FOR EPISODE
Using this template, it seems like anyone could create their own episode of Friends, almost like they were filling out a Mad Libs. And if those Mad Libs lines were actually said by Courteney Cox, Matt LeBlanc, and Matthew Perry, the result would probably be no less effective (were they especially absurd, the net might even be positive). The key to this kind of programming is never what people are saying. They key is (a) which people are doing the talking, and (b) the laugh track.
There are important assumptions we bring into the show as viewers; we are assuming that this is escapist (read: nonincendiary) humor, we are assuming the characters are ultimately good people, and we’re assuming that our relationship to Friends mirrors the traditional relationship Americans have always had with thirty-minute TV programs that employ canned laughter. It’s not always funny, but it’s in the “form of funny.” And because we’re not stupid, we know when to chuckle. But we don’t even have to do that, because the laugh track does it for us. And over time, that starts to feel normal. It starts to make us laugh at other things that aren’t necessarily funny.
1B Earlier in this essay I mentioned how I’ve believed that canned laughter was idiotic for “(almost) my entire life.” The key word there is almost. I did not think laugh tracks were idiotic when I was five. In fact, when I was five, I thought I was partially responsible for the existence of laugh tracks. I thought we all were.
At the time, my assumption was that the speaker on my parents’ Zenith television was a two-way system—I thought it was like a telephone. When I watched Laverne and Shirley or WKRP in Cincinnati and heard the canned laughter, my hypothesis was that this was the sound of thousands of other TV viewers in random locations, laughing at the program in their own individual living rooms. I thought their laughter was being picked up by their various TV consoles and being simultaneously rebroadcast through mine. As a consequence, I would sometimes sit very close to the television and laugh as hard as I could, directly into the TV’s speaker. I would laugh into my own television.
My family thought I just really, really appreciated Howard Hesseman.
And I did. But I mostly wanted to contribute to society.
3 In New York, you get used to people pretending to laugh. Go see a foreign movie with poorly translated English subtitles and you will hear a handful of people howling at jokes that don’t translate, solely because they want to show the rest of the audience that they’re smart enough to understand a better joke was originally designed to be there. Watch The Daily Show in an apartment full of young progressives and you’ll hear them consciously (and unconvincingly) over-laugh at every joke that’s delivered, mostly to assure everyone else that they’re appropriately informed and predictably leftist. Take a lunch me
eting with anyone involved in any form of media that isn’t a daily newspaper, and they will pretend to laugh at everything anyone at the table says that could be theoretically classified as humorous, even if the alleged joke is about how airline food isn’t delicious. The only thing people in New York won’t laugh at are unfamous stand-up comedians; we really despise those motherfuckers, for some reason.
It’s possible the reason people in New York laugh at everything is because they’re especially polite, but that seems pretty unlikely. A better explanation is that New York is the most mediated city in America, which means its population is the most media-savvy— and the most media-affected—populace in the country. The more media someone consumes (regardless of who they are or where they live), the more likely they are to take their interpersonal human cues from external, nonhuman sources. One of the principal functions of mass media is to make the world a more fathomable reality—in the short term, it provides assurance and simplicity. But this has a long-term, paradoxical downside. Over time, embracing mass media in its entirety makes people more confused and less secure. The laugh track is our best example. In the short term, it affirms that the TV program we’re watching is intended to be funny and can be experienced with low stakes. It takes away the unconscious pressure of understanding context and tells the audience when they should be amused. But because everything is laughed at in the same way (regardless of value), and because we all watch TV with the recognition that this is mass entertainment, it makes it harder to deduce what we think is independently funny. As a result, Americans of all social classes compensate by living like bipedal Laff Boxes: We mechanically laugh at everything, just to show that we know what’s supposed to be happening. We get the joke, even if there is no joke.
Is this entirely the fault of laugh tracks? Nay. But canned laughter is a lucid manifestation of an anxious culture that doesn’t know what is (and isn’t) funny. If you’ve spent any time trolling the blogosphere, you’ve probably noticed a peculiar literary trend: the pervasive habit of writers inexplicably placing exclamation points at the end of otherwise unremarkable sentences. Sort of like this! This is done to suggest an ironic detachment from the writing of an expository sentence! It’s supposed to signify that the writer is self-aware! And this is idiotic. It’s the saddest kind of failure. F. Scott Fitzgerald believed inserting exclamation points was the literary equivalent of an author laughing at his own jokes, but that’s not the case in the modern age; now, the exclamation point signifies creative confusion. All it illustrates is that even the writer can’t tell if what they’re creating is supposed to be meaningful, frivolous, or cruel. It’s an attempt to insert humor where none exists, on the off chance that a potential reader will only be pleased if they suspect they’re being entertained. Of course, the reader really isn’t sure, either. They just want to know when they’re supposed to pretend that they’re amused. All those extraneous exclamation points are like little splatters of canned laughter: They represent the “form of funny,” which is more easily understood (and more easily constructed) than authentic funniness. I suppose the counter-argument is that Tom Wolfe used a lot of exclamation points, too … but I don’t think that had anything to do with humor or insecurity. The Wolfe-Man was honestly stoked about LSD and John Glenn. I bet he didn’t even own a TV. It was a different era!
Build a machine that tells people when to cry. That’s what we need. We need more crying.
Q: Is it true you literally sold ice machines to Eskimos?
A: I did. I was working for Manitowoc out of the Fairbanks office, and I would sometimes sell ice machines to the Yupik and Inuits. They were decent customers—more disposable income than you’d expect, mostly because of the PFD. Very willing to listen.
Q: How did it feel to embody a clich?
A: Cold. Dark.
Q: Do you have any advice for aspiring salesmen?
A: People always say, “Don’t take ‘no’ for an answer,” but that’s wrong. That’s how rapists think. You’ll waste a thousand afternoons if that’s your attitude. However, never take “maybe” for an answer. Ninety percent of the time, “maybe” means “probably.” Just keep talking.
It Will Shock You How Much It Never Happened
1 There are new cans of Pepsi in the grocery store, and the cans look different. They’re a deeper shade of blue, except for a few that are gold. The font is faux futuristic. These new aluminum cans look better, I suppose, although I know the old design will seem superior as soon as the new ones stop looking novel—it’s the same process that happens whenever a sports franchise changes uniforms.
I don’t drink Pepsi unless I’m flying on Northwest Airlines and they’re out of Mountain Dew. Pepsi disappoints me. It makes me thirstier. But perhaps I’m wrong about this; perhaps I’m wrong about how I think and taste and feel. Perhaps I’m just not optimistic enough. Maybe if I had more confidence in the future of America, I would want to drink more Pepsi. Maybe if I believed Pepsi understood my lifestyle better, it would refresh me more.
Somebody working for Pepsi likes Mad Men too much.
2 The collection of words printed below this paragraph is from a press release. I’m not sure if I can legally reprint a Pepsi-Cola press release without their permission, but logic would suggest that I can. For one thing, this essay is (technically) media criticism, so copyright rules are tilted in my favor. More to the point, this is a press release, which means it only exists so that other people can republish whatever it pretends to argue. All things considered, having their propaganda available inside a library has to be a publicist’s greatest fantasy. The press release is unnecessarily detailed, so I have placed the most interesting, least reasonable elements in boldface.
Purchase, N.Y., December 10, 2008—Despite a failing economy, employment woes and countless other concerns, a key segment of Millennials—people who were born between 1980 and 1990—remain confident about what 2009 will have in store for them. According to an omnibus survey conducted by StrategyOne® on behalf of Pepsi, four out of five Millennials are hopeful about the future as the New Year approaches, and nearly all surveyed (95%) agree that it is important for them to maintain a positive outlook on life.
More than 2,000 Americans were surveyed as part of the Pepsi Optimism Project (POP), a new and ongoing study examining the mindset of Millennials. The survey comes as Pepsi launches a branding initiative that is part of a significant, multiyear reinvestment in carbonated soft drinks. The campaign starts with a new look for the trademark Pepsi packaging, which is now beginning to appear on store shelves across the country. An advertising campaign featuring a consistent theme of optimism that mirrors the current social climate will debut shortly.
“Pepsi has always stood for youthful exuberance and optimism and we’re pleased to learn through this survey that the positive spirit in youth culture is not only intact but growing,” said Dave Burwick, Pepsi’s chief marketing officer. “Our new brand identity campaign reflects that optimism like never before—on shelf and in advertising.”
“Children of the ’80s and ’90s inherently feel a strong sense of optimism in the future and their ability to shape it,” says Lisa Orrell, generation relations expert and author of Millennials Incorporated. “This age group feels refreshingly unencumbered by history or tradition, a feeling that they can accomplish anything they resolve to achieve.”
According to the POP survey, Millennials spend more time enjoying life than worrying about it and this group is most optimistic about their overall well-being and relationships with friends and family. Other findings include:
• With the season of good will upon us, 74% find that supporting causes makes them feel more optimistic.
• Despite recent job forecasts, 77% of Millennials report having a strong sense of optimism about their careers.
• Nearly all Millennials (95%) make positive associations when they think of the word “change,” associating it with “progress” (78%), “hope” (77%) and “excitement” (72%).
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• Two-thirds of Millennials (67%) say that the election of Barack Obama is making them feel optimistic about the future of the country.
Fueled by an excitement for change and an eagerness to shape their own destinies, Millennials are gearing up to make 2009 their year. Orrell concludes, “With so much to worry about over the next several months, maybe we would all be better served taking on this group’s optimism.”
It is not my intention to mock Pepsi for taking this approach to selling soda, particularly since (a) it’s too easy to make fun of press releases, and (b) there’s at least a 50 percent chance that this strategy is stupid enough to succeed. Labeling those born between 1980 and 1990 as “Millennials” might be a less-than-brilliant move (it kind of makes young people sound like garden shrubs), but weirder tags have stuck in the past. It’s amusing to see someone named Lisa branding herself with the fictional title of “generation relations expert,” not to mention how Lisa’s paradoxically positive belief about Pepsi’s target age group feeling “refreshingly unencumbered by history” indicates that Pepsi views its consumer base as a demographic of reanimated corpses who’ve consumed their own brain blood. But whether this “Refresh everything” scheme succeeds is almost beside the point; it really isn’t that different from Coca-Cola’s competing campaign, “Open happiness” (an attempt to connect drinking Coke with spiritual contentment). What I’m more intrigued by is the thought process behind Pepsi’s decision. It appears to be something akin to this: