When the briefing was done, Bush left for his scheduled visit to Emma E. Booker Elementary School, where at nine a.m. he was supposed to visit a second grade classroom before an array of television cameras and reporters. They were at the school when news of the second plane came. Morell was waiting with the rest of the president’s staff in a classroom next door. It had a TV set, which was soon showing video of the crash into the South Tower. Both towers were now aflame.
Andrew Card, Bush’s chief of staff, went next door to whisper the news to the president, who was seated in a chair before the classroom, listening to the students read a book about a pet goat.
“A second plane hit the second tower,” said Card. “America is under attack.”
Cameras caught the stunned look on the president’s face. Some would later ridicule him for it, but what is the correct facial expression for news like that? Bush resolved to stay calm. He remained before the class until the story was finished, but his demeanor had dramatically changed. He had been cheerful, enjoying the children’s performance. Now he was grim, his mind clearly elsewhere. When the story was done he complimented the class and then walked briskly into the adjacent classroom. On the TV was video of United Airlines Flight 175 plowing straight into the South Tower in slow motion and erupting into a fireball. Fleischer consulted with the president, who hastily scribbled remarks in longhand before walking back into the crowded classroom to face the cameras and reporters again.
“Ladies and gentlemen, this is a difficult moment for America,” he began.
Planes were falling from the sky, suicide hijackers guiding them into the nation’s iconic public buildings, incinerating themselves and the planes’ passengers and killing thousands. And no one knew how many airplanes there were.
Morell thought they ought to move Bush immediately. He started toward a Secret Service agent, but saw that the protection detail was ahead of him. They pointed him out of the building toward the motorcade. When the president’s short statement was finished they were off at once to the airport.
Bad news kept on coming. A third plane, American Airlines Flight 77, hit the Pentagon while they were still speeding north on Route 41. Suddenly every tall building, every monument, every American landmark seemed in jeopardy. Where would the next one hit? There was nothing fanciful about the breadth of alarm in those first hours. But along with the fear, the attacks provoked something primal and self-protective. Just seventy-one minutes after the North Tower was hit, hundreds of miles west of New York City and high over Pennsylvania, the passengers aboard United Airlines Flight 93 hastily organized and attacked the men who had hijacked their plane. It crashed in a field just east of Pittsburgh, in Shanksville, Pennsylvania.
The reaction was sudden and national. The military scrambled fighters and secured its bases. Airports were closed, streets blocked, buildings vacated.
In Chicago, when Obama realized that no one was going back into the Thompson Center anytime soon he walked to his car and made the short drive to his law office. The firm of Davis, Miner, Barnhill, and Galland was housed in a brick town house. They had a small conference room in the basement with a TV where the office staff gathered to watch the unfolding tragedy. Along with millions around the world, they saw men and women stranded on the upper floors of the Twin Towers, still alive, crowding at windowsills with flames behind them, waving desperately for help that could not reach them, trying to figure out what to do, some of them jumping to their deaths. Obama watched with the others as the towers fell, imagining the thousands trapped inside. They saw the smoke and flames rising from a demolished wall of the Pentagon.
In San Diego, Bill McRaven watched from a hospital bed in his home, where it was still very early in the morning. Even flat on his back, the Navy SEAL captain had a distinct military bearing. His tall body was lean and muscular. His buzz cut drew defiant attention to his jug ears, and the upper and lower halves of his face were slightly askew, which set his long jaw at a slight jutting angle that asserted resolve. Lately, Captain McRaven hadn’t been doing much of anything beyond easing himself from hospital bed to wheelchair and back again. It was a humbling debility for someone so physical. He had been a track star at his high school in San Antonio, Texas, and had then joined the military. Like anyone in an elite special ops unit, he had spent his life pushing himself mentally and physically . . . which catches up to most people. Two months earlier he’d had a terrifying parachute accident, free-falling 10,000 feet before colliding with the opened chute of another jumper. Violently spinning and only half-conscious, he had managed to pull his rip cord, saving his life, but with one leg tangled in the chute’s cords and the other in its risers, the force of the opening chute had nearly torn him in two, cracking his pelvis, breaking his back, and tearing away muscle from his stomach wall. There weren’t going to be any daring missions in his near future, and even if he managed to rehab out of the chair he would always be held together by plates and pins.
He’d escaped the hospital by having his bed moved to his home, so that’s where he watched the attacks unfold that morning. He wasn’t bitter. McRaven accepted the rough sorting of his profession. He figured that if he’d actually been good enough to free-fall with a SEAL team into combat, he would never have had the accident. He had been dealt out. He wasn’t concerned about losing the chance to advance in rank. If he had been ambitious for rank, he would never have joined a SEAL team. It was the same in the army; special ops were a path to small-team action, not command, which traditionally involved assuming responsibility for more and more men. The regular force saw the “irregulars,” the special ops teams, as . . . well, irregular. You went that direction to jump out of airplanes and blow things up and maybe get to test yourself on a real mission even when the nation wasn’t officially at war. He was forty-five years old and had served most recently as commodore of the Naval Special Warfare Group in Coronado, which he figured was the best job he would ever have. What he was going to miss was the action.
McRaven had fought in the Persian Gulf War, and had trained for daring missions his entire adult life. There was no way to know exactly how the United States would respond to these attacks, but it was clear that the country was at war and the war was going to pass him by.
Whoever did this, it was not likely to be a nation-state. It was probably a small group of dedicated fanatics working out of a variety of places that were hard to find and hard to reach. War always poses new challenges. A nation, stirred to action by a novel threat, has to feel its way in, has to invent the strategy and tactics that will prevail. It would take time—in this case most of a decade—but McRaven was uniquely positioned to see where it would end. He had made a study of Special Operations. He was already convinced—the first inklings were beginning to appear on TV—that this had been the work of a small terrorist group that called itself al Qaeda. Men like McRaven had heard a lot more about al Qaeda than most of the country. If not that group, then one like it. How would you fight a stealthy, stateless organization that plotted sneak attacks? You fought it with intelligence and with highly trained special units like his SEALs, men who could strike with speed and precision anywhere in the world. He could see it clearly. His squadron would be going to war without him.
But better than most, he also knew this war was going to take time. With time he would heal. With time there might just be a way for him to work himself back into it.
In Washington, Michèle Flournoy saw the smoke rising from the Pentagon across the Potomac River. She had a lot of friends who worked there.
A Harvard- and Oxford-educated scholar, she was, at forty, an influential thinker in defense circles, and one of the few women in Washington who had made national security her career. Everyone who knew her knew that it was only a matter of time before she would assume another top-level position at the Pentagon, but for now, as with many who owed their government jobs to the ascendance of one political party or the other, her background as a senior Pentagon planner during the Clinton administra
tion meant that she was one of many policy experts who were effectively in exile during the first White House term of a Republican administration.
Flournoy was known for advocating an internationalist approach to national defense, one based more on partnerships and pragmatism than ideology. President Bush had filled many of the defense-related posts in his administration with those more inclined to use American military power unilaterally, to seek international partners but not to be bound by them. With the nation at peace, these philosophical differences were primarily of interest to subject matter experts and played out in forums related to military planning and development. Earlier that morning Flournoy had been interviewed on National Public Radio about some of the initiatives planned by Defense Secretary Donald Rumsfeld. She was working for the Center for Strategic and International Studies (CSIS), a bipartisan think tank, and was a professor at the National Defense University, helping the Pentagon prepare its Quadrennial Defense Review, a broad strategic plan for the massive department that afforded the most practical outline for national defense priorities. When the planes started to hit, she was attending a defense forecasts international briefing in a building across the street from the White House.
All of the buildings in the vicinity were evacuated. As she stood on Pennsylvania Avenue eyeing the ominous smoke column from across the river, she knew whatever they had been discussing at that briefing was suddenly moot, as if someone had taken an eraser to the whole board. America’s defense priorities were being radically and violently reset.
She walked a few blocks to the CSIS’s offices, called home to check on her children, and then began trying to get through to friends at the Pentagon on the phone, without success. So she took some calls from colleagues and from reporters, including the reporter from NPR she had just spoken with hours earlier. She shared the growing suspicion that the attacks were the work of al Qaeda, but at that point it was just a hypothesis.
Another Democrat in exile, Thomas Donilon, was also in downtown D.C., undergoing his annual physical in a suite on M Street. He was forty-six, an age when years of long hours sitting behind a desk begin to take their toll, especially for a big man like him. A lawyer with a long background in government, he was known for doing the work of three and had the slackening frame to show for it. In a world capital of the work-addicted, he was considered exceptional. Donilon had been the youngest aide on the staff of President Jimmy Carter in 1977 and had served as chief of staff for the State Department during the Clinton administration. He had joined the Clinton campaign in 1992 as a stand-in for President G. H. W. Bush and for Ross Perot in debate preparation. Hours of prep armed him with telling facts and examples. He was tenacious: unfailingly pleasant but tough. He had a way of displaying his teeth as he spoke, top and bottom, so that the words seemed chewed. Clinton liked to spar with him verbally before a big match. Now, less than a year into the new Republican administration, he was getting used to life as an outlier, putting his law degree and experience inside government to work as a lobbyist for Fannie Mae.
When his doctor was finished with him, he drove his car from the garage under the building and into gridlock. Office buildings throughout the District had emptied. It seemed as if the entire government workforce was making its way home. Donilon tried to call his wife, but cell phone service was so overwhelmed that his call could not go through. He turned on the radio and listened in horror as he inched his way northeast toward home. The drive took a long time. When he got there he found that his wife had also come home from work, after picking up their daughter early from her Bethesda preschool. They turned on the TV and watched with the rest of the country.
Michael Vickers was just a few blocks away at his own small think tank offices, the Center for Strategic and Budgetary Assessments. He had founded it after leaving intelligence and military work. Twenty years earlier, as a brainy CIA officer, he had put together the clandestine U.S. mission to help a loosely connected group of tribal leaders and Islamist extremists fight the Soviet Union in Afghanistan, an effort that was considered the largest covert mission in the intelligence agency’s history. The former army special forces officer was legendary in his own world. He was an expert in the Near East, had extensive contacts in that region, and with a career that had straddled intelligence and special ops would prove to be uniquely credentialed for this new war. The next day he would be back at work at the Pentagon as a consultant, summoned by Rumsfeld to help figure out how the United States should respond.
In Bosnia, Brigadier General David Petraeus was at a Nordic-Polish brigade headquarters in the early evening when the news came. A small and wiry man who walked with a slight stoop from his own jump accident years earlier, he sat with a group of international officers watching as the towers collapsed and realized that his mission, and that of every American soldier, was about to change. His suspicions immediately fell to al Qaeda and its founder, a man named Osama bin Laden.
This was no wild guess. Petraeus had been executive officer for the Joint Chiefs of Staff at the Pentagon from 1997–1999, during the period when the Clinton administration frequently debated whether and how to go after the radical Islamist leader. The decisions then had been to launch cruise missiles at al Qaeda targets in the Sudan and Afghanistan, a noisy gesture that hadn’t accomplished much. Bin Laden was slippery. The response now would be a lot bigger—world changing. One of Petraeus’s jobs in Bosnia was commanding a clandestine joint task force, one made up of elite representatives from all the service branches, that had been finding and targeting fugitive Serbian and Croatian war criminals, gathering intelligence, and then swooping in on targets swiftly, often from helicopters at night.
Before he left to fly back to his own headquarters, Petraeus was already thinking about adapting his mission.
In New York, graduate student Ben Rhodes saw the tragedy unfold from Brooklyn. He was working toward a master’s degree in creative writing at NYU but he also dabbled in hometown politics and, that day, had been pressed into service handing out flyers for City Council candidate Diana Reyna—it was an election day in New York. Rhodes had been pushed into political work after confronting borderline socialists at his upper west side prep school and then Texas-style Republicans at Rice University. He feared doing nothing would concede the field to dogmatism. So now he was on the Brooklyn Heights waterfront handing out flyers.
The flames and smoke rising from the North Tower were shocking enough. Rhodes assumed there had been a bad accident. Seventeen minutes later, across the East River he saw a bright flash high on the South Tower, and then both were aflame high up, sending two great black plumes across the Manhattan skyline. He couldn’t believe his eyes. The radio of a cop standing near him squawked with a call for all hands to respond, and the air erupted with sirens. Rhodes turned to see the Brooklyn-Queens Expressway below him filled with flashing ambulances and police cars racing north toward the Brooklyn Bridge and across to Manhattan.
The flames and the smoke trails did not diminish. The magnitude of the event was hard to comprehend. He was still watching when the South Tower fell. No sound reached him across the river. No rumble or crash. The skyscraper just abruptly pancaked down, folding in on itself as if it were something it had been designed to do, vanishing into a great white billowing cloud of debris.
He started walking. It seemed clear that the North Tower was also doomed, and he was not eager to see it. The towers had been landmarks of his childhood in New York. There was nothing in his twenty-three-year-old worldview to accommodate what he had just seen. Rhodes admired Ernest Hemingway—he had carried a paperback copy of The Sun Also Rises in his back pocket for years as an undergrad. At his core, Hemingway believed in facing hard truths head on. Rhodes the would-be novelist walked away from fiction that day, too. Whatever this was he had just seen, it was a thing that needed to be met head on. Like many Americans who witnessed those events, his life would never be the same.
President Bush was airborne when the towers fell. He and his i
nner circle watched from the staff room at the front of Air Force One, where they could pick up local TV feeds from below. The signals faded in and out. It alarmed Bush that the plane had no satellite TV feed—something he would correct. One commentator said that responsibility for the attacks had been claimed by the Democratic Front for the Liberation of Palestine.
This made no sense to Morell. That organization was an old splinter group of the Palestine Liberation Organization and all but defunct.
“What do you know about this group?” Bush asked him.
“They don’t have the capacity to carry out an attack like this,” Morell answered.
Within minutes the report was retracted.
The transition to war footing was striking. When the motorcade had reached the tarmac at Sarasota Bradenton International Airport, Air Force One had been ringed with Secret Service armed with automatic rifles. No one had seen an attack like this before, so no one knew what to expect next, who was behind it, or how extensive it would prove to be. Everything and everyone was under suspicion. Agents checked every bag before the president’s traveling party climbed the stairs to the plane, including Card’s and Morell’s, including even those of the military officer carrying the nuclear codes.