This kind of caution does not seem heroic, of course. It seems like the joyless prudence of the accountant and the Sunday school teacher. The truth is that we are drawn to the Niederhoffers of this world because we are all, at heart, like Niederhoffer: we associate the willingness to risk great failure — and the ability to climb back from catastrophe — with courage. But in this we are wrong. That is the lesson of Taleb and Niederhoffer, and also the lesson of our volatile times. There is more courage and heroism in defying the human impulse, in taking the purposeful and painful steps to prepare for the unimaginable.
In the fall of 2001, Niederhoffer sold a large number of options, betting that the markets would be quiet, and they were, until out of nowhere two planes crashed into the World Trade Center. “I was exposed. It was nip and tuck.” Niederhoffer shook his head, because there was no way to have anticipated September 11. “That was a totally unexpected event.”*
April 22 and 29, 2002
True Colors
HAIR DYE AND THE HIDDEN HISTORY OF POSTWAR AMERICA
1.
During the Depression — long before she became one of the most famous copywriters of her day — Shirley Polykoff met a man named George Halperin. He was the son of an Orthodox rabbi from Reading, Pennsylvania, and soon after they began courting he took her home for Passover to meet his family. They ate roast chicken, tzimmes, and sponge cake, and Polykoff hit it off with Rabbi Halperin, who was warm and funny. George’s mother was another story. She was Old World Orthodox, with severe, tightly pulled back hair; no one was good enough for her son.
“How’d I do, George?” Shirley asked as soon as they got in the car for the drive home. “Did your mother like me?”
He was evasive. “My sister Mildred thought you were great.”
“That’s nice, George,” she said. “But what did your mother say?”
There was a pause. “She says you paint your hair.” Another pause. “Well, do you?”
Shirley Polykoff was humiliated. In her mind she could hear her future mother-in-law: Fahrbt zi der huer? Oder fahrbt zi nisht? Does she color her hair? Or doesn’t she?
The answer, of course, was that she did. Shirley Polykoff always dyed her hair, even in the days when the only women who went blond were chorus girls and hookers. At home in Brooklyn, starting when she was fifteen, she would go to Mr. Nicholas’s beauty salon, one flight up, and he would “lighten the back” until all traces of her natural brown were gone. She thought she ought to be a blonde — or, to be more precise, she thought that the decision about whether she could be a blonde was rightfully hers, and not God’s. Shirley dressed in deep oranges and deep reds and creamy beiges and royal hues. She wore purple suede and aqua silk, and was the kind of person who might take a couture jacket home and embroider some new detail on it. Once, in the days when she had her own advertising agency, she was on her way to Memphis to make a presentation to Maybelline and her taxi broke down in the middle of the expressway. She jumped out and flagged down a Pepsi-Cola truck, and the truck driver told her he had picked her up because he’d never seen anyone quite like her before. “Shirley would wear three outfits, all at once, and each one of them would look great,” Dick Huebner, who was her creative director, says. She was flamboyant and brilliant and vain in an irresistible way, and it was her conviction that none of those qualities went with brown hair. The kind of person she spent her life turning herself into did not go with brown hair. Shirley’s parents were Hyman Polykoff, small-time necktie merchant, and Rose Polykoff, housewife and mother, of East New York and Flatbush, by way of the Ukraine. Shirley ended up on Park Avenue at Eighty-second. “If you asked my mother ‘Are you proud to be Jewish?’ she would have said yes,” her daughter, Alix Nelson Frick, says. “She wasn’t trying to pass. But she believed in the dream, and the dream was that you could acquire all the accouterments of the established affluent class, which included a certain breeding and a certain kind of look. Her idea was that you should be whatever you want to be, including being a blonde.”
In 1956, when Shirley Polykoff was a junior copywriter at Foote, Cone & Belding, she was given the Clairol account. The product the company was launching was Miss Clairol, the first hair-color bath that made it possible to lighten, tint, condition, and shampoo at home, in a single step — to take, say, Topaz (for a champagne blond) or Moon Gold (for a medium ash), apply it in a peroxide solution directly to the hair, and get results in twenty minutes. When the Clairol sales team demonstrated their new product at the International Beauty Show, in the old Statler Hotel, across from Madison Square Garden, thousands of assembled beauticians jammed the hall and watched, openmouthed, demonstration after demonstration. “They were astonished,” recalls Bruce Gelb, who ran Clairol for years, along with his father, Lawrence, and his brother Richard. “This was to the world of hair color what computers were to the world of adding machines. The sales guys had to bring buckets of water and do the rinsing off in front of everyone, because the hairdressers in the crowd were convinced we were doing something to the models behind the scenes.”
Miss Clairol gave American women the ability, for the first time, to color their hair quickly and easily at home. But there was still the stigma — the prospect of the disapproving mother-in-law. Shirley Polykoff knew immediately what she wanted to say, because if she believed that a woman had a right to be a blonde, she also believed that a woman ought to be able to exercise that right with discretion. “Does she or doesn’t she?” she wrote, translating from the Yiddish to the English. “Only her hairdresser knows for sure.” Clairol bought thirteen ad pages in Life in the fall of 1956, and Miss Clairol took off like a bird. That was the beginning. For Nice ’n Easy, Clairol’s breakthrough shampoo-in hair color, she wrote, “The closer he gets, the better you look.” For Lady Clairol, the cream-and-bleach combination that brought silver and platinum shades to Middle America, she wrote, “Is it true blondes have more fun?” and then, even more memorably, “If I’ve only one life, let me live it as a blonde!” (In the summer of 1962, just before The Feminine Mystique was published, Betty Friedan was, in the words of her biographer, so “bewitched” by that phrase that she bleached her hair.) Shirley Polykoff wrote the lines; Clairol perfected the product. And from the fifties to the seventies, when Polykoff gave up the account, the number of American women coloring their hair rose from 7 percent to more than 40 percent.
Today, when women go from brown to blond to red to black and back again without blinking, we think of hair-color products the way we think of lipstick. On drugstore shelves there are bottles and bottles of hair-color products with names like Hydrience and Excellence and Preference and Natural Instincts and Loving Care and Nice ’n Easy, and so on, each in dozens of different shades. Feria, the new, youth-oriented brand from L’Oréal, comes in Chocolate Cherry and Champagne Cocktail — colors that don’t ask “Does she or doesn’t she?” but blithely assume “Yes, she does.” Hair dye is now a billion-dollar-a-year commodity.
Yet there was a time, not so long ago — between, roughly speaking, the start of Eisenhower’s administration and the end of Carter’s — when hair color meant something. Lines like “Does she or doesn’t she?” or the famous 1973 slogan for L’Oréal’s Preference — “Because I’m worth it” — were as instantly memorable as “Winston tastes good like a cigarette should” or “Things go better with Coke.” They lingered long after advertising usually does and entered the language; they somehow managed to take on meanings well outside their stated intention. Between the fifties and the seventies, women entered the workplace, fought for social emancipation, got the Pill, and changed what they did with their hair. To examine the hair-color campaigns of the period is to see, quite unexpectedly, all these things as bound up together, the profound with the seemingly trivial. In writing the history of women in the postwar era, did we forget something important? Did we leave out hair?
2.
When the “Does she or doesn’t she?” campaign first ran, in 1956, most advertisements
that were aimed at women tended to be high glamour — “cherries in the snow, fire and ice,” as Bruce Gelb puts it. But Shirley Polykoff insisted that the models for the Miss Clairol campaign be more like the girl next door — “Shirtwaist types instead of glamour gowns,” she wrote in her original memo to Clairol. “Cashmere-sweater-over-the-shoulder types. Like larger-than-life portraits of the proverbial girl on the block who’s a little prettier than your wife and lives in a house slightly nicer than yours.” The model had to be a Doris Day type — not a Jayne Mansfield — because the idea was to make hair color as respectable and mainstream as possible. One of the earliest “Does she or doesn’t she?” television commercials featured a housewife in the kitchen preparing hors d’oeuvres for a party. She is slender and pretty and wearing a black cocktail dress and an apron. Her husband comes in, kisses her on the lips, approvingly pats her very blond hair, then holds the kitchen door for her as she takes the tray of hors d’oeuvres out for her guests. It is an exquisitely choreographed domestic tableau, down to the little dip the housewife performs as she hits the kitchen light switch with her elbow on her way out the door. In one of the early print ads — which were shot by Richard Avedon and then by Irving Penn — a woman with strawberry-blond hair is lying on the grass, holding a dandelion between her fingers, and lying next to her is a girl of about eight or nine. What’s striking is that the little girl’s hair is the same shade of blond as her mother’s. The “Does she or doesn’t she?” print ads always included a child with the mother to undercut the sexual undertones of the slogan — to make it clear that mothers were using Miss Clairol, and not just “fast” women — and, most of all, to provide a precise color match. Who could ever guess, given the comparison, that Mom’s shade came out of a bottle?
The Polykoff campaigns were a sensation. Letters poured in to Clairol. “Thank you for changing my life,” read one, which was circulated around the company and used as the theme for a national sales meeting. “My boyfriend, Harold, and I were keeping company for five years but he never wanted to set a date. This made me very nervous. I am twenty-eight and my mother kept saying soon it would be too late for me.” Then, the letter writer said, she saw a Clairol ad in the subway. She dyed her hair blond, and “that is how I am in Bermuda now on my honeymoon with Harold.” Polykoff was sent a copy with a memo: “It’s almost too good to be true!” With her sentimental idyll of blond mother and child, Shirley Polykoff had created something iconic.
“My mother wanted to be that woman in the picture,” Polykoff’s daughter, Frick, says. “She was wedded to the notion of that suburban, tastefully dressed, well-coddled matron who was an adornment to her husband, a loving mother, a long-suffering wife, a person who never overshadowed him. She wanted the blond child. In fact, I was blond as a kid, but when I was about thirteen my hair got darker and my mother started bleaching it.” Of course — and this is the contradiction central to those early Clairol campaigns — Shirley Polykoff wasn’t really that kind of woman at all. She always had a career. She never moved to the suburbs. “She maintained that women were supposed to be feminine, and not too dogmatic and not overshadow their husband, but she greatly overshadowed my father, who was a very pure, unaggressive, intellectual type,” Frick says. “She was very flamboyant, very emotional, very dominating.”
One of the stories Polykoff told about herself repeatedly — and that even appeared after her death in her New York Times obituary — was that she felt that a woman never ought to make more than her husband, and that only after George’s death, in the early sixties, would she let Foote, Cone & Belding raise her salary to its deserved level. “That’s part of the legend, but it isn’t the truth,” Frick says. “The ideal was always as vividly real to her as whatever actual parallel reality she might be living. She never wavered in her belief in that dream, even if you would point out to her some of the fallacies of that dream, or the weaknesses, or the internal contradictions, or the fact that she herself didn’t really live her life that way.” For Shirley Polykoff, the color of her hair was a kind of useful fiction, a way of bridging the contradiction between the kind of woman she was and the kind of woman she felt she ought to be. It was a way of having it all. She wanted to look and feel like Doris Day without having to be Doris Day. In twenty-seven years of marriage, during which she bore two children, she spent exactly two weeks as a housewife, every day of which was a domestic and culinary disaster. “Listen, sweetie,” an exasperated George finally told her. “You make a lousy little woman in the kitchen.” She went back to work the following Monday.
This notion of the useful fiction — of looking the part without being the part — had a particular resonance for the America of Shirley Polykoff’s generation. As a teenager, Shirley Polykoff tried to get a position as a clerk at an insurance agency and failed. Then she tried again, at another firm, applying as Shirley Miller. This time, she got the job. Her husband, George, also knew the value of appearances. The week Polykoff first met him, she was dazzled by his worldly sophistication, his knowledge of out-of-the-way places in Europe, his exquisite taste in fine food and wine. The second week, she learned that his expertise was all show, derived from reading the Times. The truth was that George had started his career loading boxes in the basement of Macy’s by day and studying law at night. He was a faker, just as, in a certain sense, she was, because to be Jewish — or Irish or Italian or African-American or, for that matter, a woman of the fifties caught up in the first faint stirrings of feminism — was to be compelled to fake it in a thousand small ways, to pass as one thing when, deep inside, you were something else. “That’s the kind of pressure that comes from the immigrants’ arriving and thinking that they don’t look right, that they are kind of funny-looking and maybe shorter than everyone else, and their clothes aren’t expensive,” Frick says. “That’s why many of them began to sew, so they could imitate the patterns of the day. You were making yourself over. You were turning yourself into an American.” Frick, who is also in advertising (she’s the chairman of Spier NY), is a forcefully intelligent woman, who speaks of her mother with honesty and affection. “There were all those phrases that came to fruition at that time — you know, ‘clothes make the man’ and ‘first impressions count.’ ” So the question “Does she or doesn’t she?” wasn’t just about how no one could ever really know what you were doing. It was about how no one could ever really know who you were. It really meant not “Does she?” but “Is she?” It really meant “Is she a contented homemaker or a feminist, a Jew or a Gentile — or isn’t she?”
3.
In 1973, Ilon Specht was working as a copywriter at the McCann-Erickson advertising agency, in New York. She was a twenty-three-year-old college dropout from California. She was rebellious, unconventional, and independent, and she had come East to work on Madison Avenue, because that’s where people like that went to work back then. “It was a different business in those days,” Susan Schermer, a longtime friend of Specht’s, says. “It was the seventies. People were wearing feathers to work.” At her previous agency, while she was still in her teens, Specht had written a famous television commercial for the Peace Corps. (Single shot. No cuts. A young couple lying on the beach. “It’s a big, wide wonderful world” is playing on a radio. Voice-over recites a series of horrible facts about less fortunate parts of the world: in the Middle East half the children die before their sixth birthday, and so forth. A news broadcast is announced as the song ends, and the woman on the beach changes the station.)
“Ilon? Omigod! She was one of the craziest people I ever worked with,” Ira Madris, another colleague from those years, recalls, using the word crazy as the highest of compliments. “And brilliant. And dogmatic. And highly creative. We all believed back then that having a certain degree of neurosis made you interesting. Ilon had a degree of neurosis that made her very interesting.”
At McCann, Ilon Specht was working with L’Oréal, a French company that was trying to challenge Clairol’s dominance in the American hair-colo
r market. L’Oréal had originally wanted to do a series of comparison spots, presenting research proving that their new product — Preference — was technologically superior to Nice ’n Easy because it delivered a more natural, translucent color. But at the last minute the campaign was killed because the research hadn’t been done in the United States. At McCann, there was panic. “We were four weeks before air date and we had nothing — nada,” Michael Sennott, a staffer who was also working on the account, says. The creative team locked itself away: Specht, Madris — who was the art director on the account — and a handful of others. “We were sitting in this big office,” Specht recalls. “And everyone was discussing what the ad should be. They wanted to do something with a woman sitting by a window, and the wind blowing through the curtains. You know, one of those fake places with big, glamorous curtains. The woman was a complete object. I don’t think she even spoke. They just didn’t get it. We were in there for hours.”