Read The Upside of Irrationality: The Unexpected Benefits of Defying Logic at Work and at Home Page 29


  ultimatum game and, 265–70, 275–76

  dentistry, adaptation to pain and, 161–62

  design, taking people’s physical limitations into account in, 230–32

  destroying work in front of workers, 74–76

  Dichter, Ernest, 86

  disease:

  adaptation to pain and, 165, 167

  preventative health care and, 251, 256

  “survivor” rhetoric and, 241–42

  Disney, 154

  distraction, performance-based incentives and, 30, 36

  division of labor, 77–80

  IT infrastructure and, 77, 79–80

  Marx’s alienation notion and, 79

  Smith’s observations on, 77–78

  divorce, foreseeing outcome of, 173

  Dodson, John, 18–20, 22, 31, 47

  do-it-yourself projects, see IKEA effect

  Donath, Judith, 225

  Dostoyevsky, Fyodor, 157

  Doubletree Club, Houston, 140–41, 146

  dreams, author’s self-image in, 182–83

  DreamWorks SKG, 154

  driving:

  momentary anger during, 261

  safety precautions and, 6–7

  texting during, 6, 7, 8

  see also cars

  drop-in-the-bucket effect, 244–45, 252, 254–55

  Dumas, Alexandre, 123

  E

  Eastwick, Paul, 172–73

  Edison, Thomas, 117–19, 122

  effort:

  increase in value related to, 89, 90, 95–96, 105–6; see also IKEA effect

  joy derived from activity and, 71–72

  meaningful work conditions and, 72

  ownership of ideas and, 114–16

  see also labor

  egg theory, 86–88

  Eisner, Michael, 154

  electric chair, 119

  electricity, alternating current (AC) vs. direct current (DC), 117–19

  emotional cascades, 265–78

  gender differences and, 274–76

  romantic relationships and, 277–78

  ultimatum game and, 265–76

  emotional priming:

  empathy for plight of others and, 246–48

  ultimatum game and, 268–70

  emotions, 43, 237–79

  appeals to, willingness to help others and, 240–42, 248–50, 253–54, 256

  decision making and, 261–77; see also decision making

  in past, humans’ poor memory of, 264

  transience of, 257, 261, 270

  see also empathy; negative feelings, acting on

  empathy:

  animals’ suffering and, 249, 252

  apathy toward statistical victims and, 238–41, 242, 246, 247–49, 252–53

  Baby Jessica saga and, 237–38

  calculating vs. emotional priming and, 246–48

  clear moral principles and, 255

  closeness and, 243, 245, 254

  drop-in-the-bucket effect and, 244–45, 252, 254–55

  emotional appeals and, 240–42, 248–50, 253–54, 256

  global warming and, 251–52

  identifiable victim effect and, 239–42, 248, 256

  overcoming barriers to, 252–56

  rules to guide our behavior and, 254–55

  thought experiment of drowning girl and, 242–43, 245

  toward one person vs. many in need, 237–56

  vividness and, 24, 243n, 244, 245

  endowment effect, 285, 286

  Enron, 216

  evolution, mismatch between speed of technological development and, 8–9

  experiments, 10–11, 288–95

  business or public policy and, 292–94, 295

  of Gideon, 288–89

  medical practice and, 289–92

  rational economists’ criticisms of, 49–51

  see also specific topics

  Exxon Valdez oil spill, 249

  F

  fairness, sense of:

  in chimpanzees, 127

  decision making and, 266–67; see also ultimatum game

  gender differences and, 275–76

  Fallows, James, 158

  Farmer, Tom, 140–41, 146, 148–49

  FedEx, 108–9

  feedback, about work, 74–76

  Feeks, John, 118–19

  Fehr, Ernst, 125–26

  financial incentives:

  meaning of labor and, 72–73, 76

  see also bonuses

  financial markets, safety measures for, 7

  financial meltdown of 2008, 7, 21, 216

  chronology of events in, 129–30

  desire for revenge in wake of, 128–31

  lack of experimental approach to, 293

  outraged public reaction to bailout in, 128–29, 130

  Finkel, Eli, 172–73

  First Knight, 50

  fixation, pride in creation and ownership and, 89, 122

  food:

  animals’ preference for working for, 59–63

  semi-preprepared, 85–88

  shortages of, identifiable victim effect and, 239–41

  see also cooking

  Food and Drug Administration (FDA), 292

  Ford, Henry, 78–79, 94

  Forgea (white terrier), 249

  Fox, Michael J., 254

  “Fox and the Grapes, The” (Aesop), 198–99

  Frank, Barney, 41

  Frankl, Viktor, 45

  free food, animals’ preference for working for food vs., 60–62

  Frenk, Hanan, 161–65, 300

  Friends, ultimatum game and, 269, 270–71, 272

  frog experiment, 157–58

  Frost, Jeana, 219–20, 229, 300

  Fryer, Bronwyn, 148

  furniture, do-it-yourself, 83–84, 96, 105, 106

  future, foreseeing adaptation to changes in, 160, 171–74

  G

  gardening:

  children growing food and, 121

  enjoyment factor and, 105–6

  gender differences:

  assortative mating and, 209, 211

  decision making and, 274–76

  pain threshold and tolerance and, 168–69

  Gideon, 288–89

  global warming, 158, 251–52

  Gneezy, Ayelet, 135, 144–45, 150, 300–301

  Gneezy, Uri, 21, 44, 301

  Gore, Al, 158, 252

  government policies, experimental approach to, 292–94, 295

  H

  happiness:

  comparisons to other people and, 189

  consumer purchases and, 175, 185–88

  inaccurate predictions about, 170–71

  return to baseline of, 170

  transient vs. constant experiences and, 187–88

  Harvard Business Review (HBR), 147–49

  health care, see medical care

  hedonic adaptation, 160–84

  to annoying experiences, 177–79, 180

  author’s personal history and, 181–84, 189

  blindness and, 172–74

  breaking up experiences and, 177–81

  changes in workers’ pay and, 169–70

  comparisons to other people and, 189

  consumer purchases and, 175, 185–88

  extending pleasurable experiences and, 176–78, 179–81, 185, 186

  in future, foreseeing of, 160, 171–74

  happiness baseline and, 170

  life-altering injuries and, 171–72, 174

  moving to California and, 176

  new houses and, 168–69

  pain and, 160–67

  romantic breakups and, 172–73

  to transient vs. constant experiences, 187–88

  using our understanding of, 176–81, 184–90

  hedonic disruptions, 177–81

  hedonic treadmill, 175

  Heingartner, Alexander, 45–46

  Henry, O., 98

  herding, 262

  see also self-herding

  H
erman, Edward, 45–46

  Hippocrates, 82

  Hogerty, Megan, 81

  homeostatic mechanisms, 81

  Hong, James, 201, 203

  HOT or NOT study, 201–5, 208

  gender differences in, 209, 211

  Meet Me feature and, 204–5, 208, 209

  humor, sense of, 199, 200, 207, 208, 228

  Hurricane Katrina, 250, 251

  I

  ideas:

  attachment to, see Not-Invented-Here (NIH) bias

  idiosyncratic fit and, 111–12

  identifiable victim effect, 239–42, 248, 256

  American Cancer Society and, 241–42

  identity, connection between work and, 53–55, 79

  idiosyncratic fit, ideas and, 111–12

  ignoring workers, 74–76

  IKEA, 83–84, 106

  IKEA effect, 83–106

  author’s creations in rehabilitation center and, 100–101

  completion of project and, 101–4, 105

  do-it-yourself furniture and, 83–84, 96, 106

  effort expended and, 89, 90, 95–96, 105–6

  four principles in, 104–5

  and lack of awareness of overvaluation, 99

  Legos experiment and, 96, 97

  Local Motors cars and, 88, 89

  Not-Invented-Here (NIH) bias and, 109–10, 121

  origami experiments and, 91–94, 97, 98–99, 102–4

  parents’ overvaluation of their children and, 97–98

  practical implications of, 121–22

  relaxation notion and, 105–6

  removal of individual customization and, 96

  semi-preprepared food and, 85–88

  shoe design and, 95, 96

  immediate gratification, 5

  Inconvenient Truth, An, 252

  initiation into social groups, 89

  injuries:

  association of pain with getting better after, 166–67

  author’s dating prospects and, 191–96, 210–11

  author’s decisions about his medical care and, 284–88

  author’s personal history related to, 1–4, 13, 107, 160–62, 166–67, 181–84, 189, 191–96, 210–11, 281–88

  battlefield vs. civilian, 167

  foreseeing future after, 160

  life-altering, adaptation to, 160, 171–72, 174

  pain thresholds and tolerance related to severity of, 161–65

  Institute for Evolutionary Anthropology, Leipzig, Germany, 126–27

  insurance products, 233–34

  interruptions:

  in pleasant vs. painful experiences, 177–81

  TV commercials and, 181n

  see also phone call interruption experiments

  intuitions:

  bonuses and, 36–37

  received medical wisdom and, 289–92

  romantic, 172–73

  testing of, 10n, 288–95

  inverse-U relationship, defined, 19

  iPods and iPhones, battery replacement in, 141–42

  irrationality:

  summary of findings on, 288

  upside as well as downside of, 11–12, 294

  irreversible decisions, 285, 286

  IT infrastructure, division and meaning of labor and, 77, 79–80

  J

  Janoff-Bulman, Ronnie, 170

  Jensen, Glen, 60–62, 63

  Jensen, Keith, 127

  Jewish tradition, 254–55

  Johns Hopkins Bloomberg School of Public Health, Baltimore, 152

  Joyless Economy, The (Scitovsky), 188

  justice, see fairness, sense of

  K

  Kahneman, Danny, 32n, 175–76

  Kamenica, Emir, 66, 301

  Katzenberg, Jeffrey, 154

  Kemmler, William, 119

  kinship, empathy and, 243

  Krishnamurti, Tamar, 172–73

  Krzyzewski, Mike, 39

  L

  labor:

  connection between identity and, 53–55, 79

  contrafreeloading and, 60–63

  economic model of, 55, 62–63, 105

  financial incentives and, see bonuses

  meaning of, see meaning of labor

  overvaluation resulting from, see IKEA effect

  on projects without meaning, 56–57, 63–72

  Labyrinth game, 23

  Lee, Leonard, 132, 134, 197, 201–2, 301–2

  Lee, Sandra, 87–88

  leeches, medicinal use of, 290–91

  Legos experiments:

  on IKEA effect, 96, 97

  on reducing meaningfulness of work, 66–74, 77, 80

  letter-pairs experiment, 74–76, 80

  life-altering events, hedonic adaptation and, 170

  Life as a House, ultimatum game and, 268, 269, 270, 272, 276

  light, adaptation to changes in, 159

  Local Motors, Inc., 88, 89

  Loewenstein, George, 21, 44, 80–81, 172–73, 197, 201–2, 239–41, 246–48, 302

  long-term objectives, short-term enjoyments vs., 4–5

  loss aversion, 32–33, 285, 286

  lottery winners, hedonic adaptation of, 170, 171

  “Love the One You’re With,” 197, 211–12

  M

  malaria, 250, 251

  Man’s Search for Meaning (Frankl), 45

  marketing, adaptation and, 158

  market mechanisms, 215–16

  dating and, 213–15, 216–17, 220–21, 230–32, 233–35

  Marx, Karl, 79

  massages, extending pleasure of, 179–80

  matchmakers (yentas), 213

  Mazar, Nina, 21, 30, 44, 302

  McClure, Jessica (Baby Jessica), 237–38

  meals, see cooking

  meaning of labor, 53–82

  in acknowledged, ignored, and shredded conditions, 74–76

  animals’ preference for working for food and, 59–63

  blogging and, 65

  division of labor and, 77–80

  draining work of meaning and, 55–57, 63–77

  financial incentives and, 72–73, 76

  joy derived from activity and, 71–72

  labor-identity connection and, 53–55, 79

  Legos experiment and, 66–74, 76, 80

  lessons for workplace on, 80–82

  letter-pairs experiment and, 74–76, 80

  “meaning” vs. “Meaning” and, 64

  standard economic view and, 62–63

  medical care: